Make sure your VanDerWaals bag is charged. Place VanDerWaals wireless charging pad onto the back of the bag and plug the VanDerWaals pad in to a wall charger. You will see blue light or blinking red light on in the VanDerWaals pad while it is charging.
Select the bag after your download and open app.
Hit the bag icon on the top left to turn on your VanDerWaals bag, and you will be all set!
Make sure bluetooth is turned on in you phone’s setting.
Make sure your VanDerWaals bag is charged.
If things are still not working, disconnect the VanDerWaals purse in the VDW app and follow steps to setup connections between the purse and the phone.
Still having trouble? Contact us at firstname.lastname@example.org or +1 (718) 679-3604 available M-F from: 9am to 6pm ET.